Testimonials
We pride ourselves on delivering 'brilliant' customer service and we've had lots of lovely feedback which suggests we're on the right track. This is what some of our 'brilliant' customers have had to say about us:
Would just like to say a massive thank you to Nic & the team. No query/question was too much (even with some cheeky requests). I know you’re a new small auction house but you wouldn’t know it with the exceptional customer service. Definitely will look at using you again. Very helpful and very fair postage prices (no rip off quotes).
Brilliant Auctions were a great help in clearing a family member's home. They were sensitive and friendly but maintained professionalism throughout the process. They visited the house and took away things which they felt might sell at auction. We were amazed at some of the things people bought at auction! It saved lots of lovely things going into a skip. Thank you, Matt and Michelle.
I just want to say thank you for such an amazing service, or dare I say a brilliant service! I won an auction lot yesterday morning, paid in the afternoon and it is at my door this morning! Really well packaged too. It really couldn't get any better. I will definitely be visiting, and hopefully buying, again soon. Thanks so much.
From my first contact with Michelle at Brilliant Auctions I have had excellent service and they have been extremely helpful. Items I didn't think would sell at auction have gone and it's amazing how it all adds up. Everything has been conducted with openness, honesty and integrity and I couldn't recommend them enough. Thank you for all your help clearing my parents house and I will definitely be in contact again in the future.
These were our first purchases from Brilliant Auctions and we were delighted! Fantastic service, incredibly speedy delivery and all items were wonderfully packed. They were also very helpful and professional with any enquiries we had. Many thanks to Michelle and the team.
I just wanted to say thank you for my recent purchase from you. I buy from auctions a lot and yours was by far the speediest of services! Brilliant by name and brilliant by nature!